The staff at Trevor Hickman Insurance has over 100 years of combined experience in the property and casualty insurance business, and we utilize a host of carriers to assist us in meeting our customers objectives. Although we are locally owned, we are affiliated with Nationwide, Progressive, Safeco, Travelers, Hartford, Mercury, Foremost, Tower Hill, American Integrity, Bankers and Chubb – just to name a few.
Our focus will always be placing the customer first and providing quality service, products and price to you, our valued customer.
As an Independent Insurance agency, Trevor Hickman Insurance is committed to treating you as a person, not a policy. This commitment means:
- We will listen to you and find solutions that will fit your unique insurance needs.
- We will explain the coverages and your options allowing you to make an informed decision about the policies you purchase.
- We will guide you through the claims process for a prompt and fair resolution of your claim.
- We will return your phone calls and emails promptly and respond to your requests in a timely manner.
- We will use our experience and multiple company relationships to customize your coverage as needed.
- We are dedicated to our continuing education to be more knowledgeable in serving you.
- We will conduct our business in an ethical manner and treat you with respect and courtesy.
We pledge this to you, our clients, and ask that you let us know if we fail to meet these commitments.
Meet Our Team
Trevor Hickman – Agent
Trevor Hickman has been a resident of Columbia County since 1966. He is a graduate of Columbia High School and Lake City Community College, now Florida Gateway College. Trevor has been married to his wife, Tracy, for more than 30 years and has three children, Kyle, Kelsey, and Katelynn. Trevor has been a licensed insurance agent since 1991. He purchased the agency effective January 1, 2011, after serving as the Managing Agent of McGriff Williams & Hickman Insurance for over 17 years.
Trevor served as the 1999 Chamber of Commerce President and chaired several Chamber committees. Trevor also served for many years on the Happy House Board and was a member of the founding Crime Stoppers Board of Columbia County. Trevor serves on the Board of Directors of the Early Learning Coalition of Florida’s Gateway. He has coached youth sports in Columbia County for many years, including soccer, baseball, football, and basketball. Currently, Trevor serves as a coach of the Columbia High School Boys Soccer team.
Debbie Burns-Luke – Client Account Advisor
Debbie joined Trevor Hickman Insurance Agency in October 2002 as an office administrator and customer service representative. She obtained her insurance license in 2003, and now has over 20 years experience with customer service in the insurance industry. Debbie enjoys providing solutions for our clients’ insurance needs. Debbie has lived in Lake City since 1971 and graduated from the Columbia High School in 1988. She then attended Lake City Community College, now Florida Gateway College, focusing on business administration.
Marie Skinner – Personal Lines Agent
Marie Skinner, Personal Lines Agent, has over 25 years of insurance experience. She started her insurance career in the mid-1980s selling auto insurance as a customer service representative. Marie earned her general lines license in 1992 and her life and health license in 1995. She specializes in auto, home, flood and umbrella insurance. Marie joined Trevor Hickman in 2006 as a personal lines advisor, she has two grown children and three grandchildren.
Crystal Cantrell – Business Account Advisor
Crystal Cantrell joined our staff in February 2013 bringing with her over 30 years of insurance experience. Crystal started her insurance career in May 1987 and obtained her agent’s license in August 1988. Crystal’s knowledge base expands to both personal and business insurance and she is currently helping our commercial clients with all their insurance needs. In her leisure time, Crystal loves to bake, read, cross stitch and spend time with her family.
Elizabeth Free – CSR and Marketing Coordinator
Elizabeth joined the team in February 2016. She obtained her insurance license a few months later and also became a notary. Elizabeth is a mother of three, Carson, Audrey, and Anaston. She enjoys giving back to the community by running the only “No questions asked” food closet here in Lake City. Her hobbies include singing and baking.